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Show up with the right part, the first time
A plumbing call that needs a second trip costs you the afternoon and the customer's patience. KeptField keeps shutoff locations, access notes, and part requirements on the customer's record, and asks your tech to confirm the important ones before heading out.
What KeptField fixes for plumbing businesses
Second trips for parts
Add the part as a required check when the job is booked. The tech confirms it's on the truck before tapping “On my way.”
Emergencies reshuffle the day
When an emergency call bumps the schedule, you see which appointments are at risk and can text those customers a new time.
Notes stuck in one tech's head
Where the main shutoff is, which cleanout is buried: it's on the customer's profile for whoever goes next time.
Site notes your techs actually see
Here are the kinds of notes plumbing customers need on every visit. The important ones become required checks before the tech can start the trip.
Site requirements
Main shutoff is in the garage
Behind the water heater, left side.
Bring a 3/4" pressure-reducing valve
Old one is failing; customer approved replacement.
Dog in the backyard
Customer will put him inside if you call ahead.
Guides and features
- GuideHow to cut second trips to the same jobSeven common reasons techs have to come back, and the simple habits that prevent most of them.
- GuideHow to tell a customer your tech is running lateWhen to send it, what to say, four templates, and how to find out about late jobs before the customer calls.
- FeatureReminder and on-my-way textsReminder texts your customers actually answer
- FeatureSite notes and required checksSite notes your techs can’t skip
- FeatureLate job alertsHear about a late job at 10:40, not at noon
- FeatureDispatch boardEvery tech’s day on one board
Simple pricing
One monthly price for your whole crew. Every plan starts with a free 30-day trial, then runs month to month. Cancel anytime.
Crew
For owner-operators with a small team.
$39per month
- Up to 3 techs
- 1 office login
- 100 minutes of voice notes a month
Best for growing shops
Shop
For busy crews with someone running the office.
$79per month
- Up to 10 techs
- 3 office logins
- 300 minutes of voice notes a month
Company
For multiple crews and dispatchers.
$129per month
- Up to 25 techs
- Unlimited office logins
- 1,000 minutes of voice notes a month
More than 25 techs? Let’s talk.
Every plan includes
- Office dashboard on your PC, laptop, or tablet
- Tech app for iPhone and Android
- Customer site notes and required checklists
- Early warnings for late jobs and missed checks
- Voice notes turned into office tasks
- A morning brief on your phone
- One-tap texts from the tech's own phone
- Help getting set up
Want automatic texts from your business number? See texting packs and full pricing.
Contact us
Questions about your trade, your crew size, or getting set up? Send a message and we’ll reply by email.