Everything a small crew needs to follow through
KeptField does a few things and does them well: it gets every customer note to the job, warns you before a window is missed, and keeps customers in the loop. Built for service businesses with 2 to 25 techs.
The core features
- Reminder and on-my-way textsDay-before reminders customers confirm by reply, on-my-way texts with an arrival time, running-late heads-ups and job summaries, sent from your business number.
- Site notes and required checksCustomer site notes that follow the customer to every visit. Mark the important ones as required checks, and techs confirm them before they can tap On my way.
- Late job alertsKeptField warns the office when a job is about to miss its arrival window, suggests a tech who is free and close, and texts the customer a new arrival time.
- Dispatch boardSee every tech’s day on one board: who is where, what’s done, what’s running long, and what needs the office now. Built for 2 to 25 techs, on PC, laptop or tablet.
Every plan includes
- Office dashboard on your PC, laptop, or tablet
- Tech app for iPhone and Android
- Customer site notes and required checklists
- Early warnings for late jobs and missed checks
- Voice notes turned into office tasks
- A morning brief on your phone
- One-tap texts from the tech's own phone
- Help getting set up
Add a texting pack to send reminders and updates from your business number. Every plan also includes voice note minutes, so techs can talk instead of typing.
What KeptField doesn’t do
No invoicing, payments, payroll or accounting, on purpose. KeptField handles jobs, people and follow-through, and works next to the money tools you already use. Comparing options? See KeptField next to Jobber, Housecall Pro and ServiceTitan.
See every feature in one job
The demo follows a single service call through the office, the tech's phone and the customer's texts.