Home / Industries / Carpet cleaning
Know the job before the truck pulls up
Carpet cleaning jobs go wrong in small ways: no parking close enough for the hoses, furniture nobody said would need moving, a pet treatment the customer paid for last time. KeptField keeps those details on each home and asks the crew to confirm the important ones before they leave.
What KeptField fixes for carpet cleaning businesses
Nowhere to park the truck mount
Parking and hose-run notes show on the crew’s phone before the trip, not after they arrive.
Add-ons forgotten
A pet odor treatment or carpet protector the customer paid for becomes a required check.
Customers not ready
On-my-way texts with an arrival time give customers time to move small furniture and put pets away.
Site notes your techs actually see
Here are the kinds of notes carpet cleaning customers need on every visit. The important ones become required checks before the tech can start the trip.
Site requirements
Park in the driveway, not the street
The street is too far for the hoses.
Bring pet odor treatment
Customer approved it for the living room.
Three bedrooms upstairs, plus stairs
14 steps. Customer moves the small furniture.
Guides and features
- GuideWhat to put in customer site notes, with a free templateThe six things worth writing down about every property, a template to copy, and which notes should be required checks.
- GuideAppointment reminder text templates for service businessesCopy-and-paste texts for every moment of a visit: the day-before reminder, on my way, running late, and job done.
- FeatureReminder and on-my-way textsReminder texts your customers actually answer
- FeatureSite notes and required checksSite notes your techs can’t skip
- FeatureLate job alertsHear about a late job at 10:40, not at noon
- FeatureDispatch boardEvery tech’s day on one board
Simple pricing
One monthly price for your whole crew. Every plan starts with a free 30-day trial, then runs month to month. Cancel anytime.
Crew
For owner-operators with a small team.
$39per month
- Up to 3 techs
- 1 office login
- 100 minutes of voice notes a month
Best for growing shops
Shop
For busy crews with someone running the office.
$79per month
- Up to 10 techs
- 3 office logins
- 300 minutes of voice notes a month
Company
For multiple crews and dispatchers.
$129per month
- Up to 25 techs
- Unlimited office logins
- 1,000 minutes of voice notes a month
More than 25 techs? Let’s talk.
Every plan includes
- Office dashboard on your PC, laptop, or tablet
- Tech app for iPhone and Android
- Customer site notes and required checklists
- Early warnings for late jobs and missed checks
- Voice notes turned into office tasks
- A morning brief on your phone
- One-tap texts from the tech's own phone
- Help getting set up
Want automatic texts from your business number? See texting packs and full pricing.
Contact us
Questions about your trade, your crew size, or getting set up? Send a message and we’ll reply by email.