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The right springs on the truck before you go
Garage door calls are often urgent, and the fix depends on details: spring size, door size, opener model. When those are on the customer’s record, the tech brings the right parts and finishes in one trip. KeptField keeps them there and asks the tech to confirm the critical ones.
What KeptField fixes for garage door businesses
Wrong springs on the truck
Record spring sizes and door details once. Make the parts a required check for the visit.
Same-day calls bump the schedule
When an urgent call is added, the office sees which appointments are at risk and can text those customers a new time.
Opener details nobody wrote down
Opener model and remote type stay on the customer’s profile for the next service call.
Site notes your techs actually see
Here are the kinds of notes garage door customers need on every visit. The important ones become required checks before the tech can start the trip.
Site requirements
Bring two torsion springs, 0.250 x 2" x 32"
Measured on the last visit. One spring is broken.
16x7 insulated steel door
Opener is a 1/2 HP belt drive.
Knock at the front door
Customer works from home and can’t hear the garage.
Guides and features
- GuideHow to cut second trips to the same jobSeven common reasons techs have to come back, and the simple habits that prevent most of them.
- GuideHow to tell a customer your tech is running lateWhen to send it, what to say, four templates, and how to find out about late jobs before the customer calls.
- FeatureReminder and on-my-way textsReminder texts your customers actually answer
- FeatureSite notes and required checksSite notes your techs can’t skip
- FeatureLate job alertsHear about a late job at 10:40, not at noon
- FeatureDispatch boardEvery tech’s day on one board
Simple pricing
One monthly price for your whole crew. Every plan starts with a free 30-day trial, then runs month to month. Cancel anytime.
Crew
For owner-operators with a small team.
$39per month
- Up to 3 techs
- 1 office login
- 100 minutes of voice notes a month
Best for growing shops
Shop
For busy crews with someone running the office.
$79per month
- Up to 10 techs
- 3 office logins
- 300 minutes of voice notes a month
Company
For multiple crews and dispatchers.
$129per month
- Up to 25 techs
- Unlimited office logins
- 1,000 minutes of voice notes a month
More than 25 techs? Let’s talk.
Every plan includes
- Office dashboard on your PC, laptop, or tablet
- Tech app for iPhone and Android
- Customer site notes and required checklists
- Early warnings for late jobs and missed checks
- Voice notes turned into office tasks
- A morning brief on your phone
- One-tap texts from the tech's own phone
- Help getting set up
Want automatic texts from your business number? See texting packs and full pricing.
Contact us
Questions about your trade, your crew size, or getting set up? Send a message and we’ll reply by email.