KeptField vs ServiceTitan for smaller shops
ServiceTitan is a powerful platform built for larger, growth-focused contractors, with call center tools, pricebooks, memberships, marketing and reporting. For a shop with a handful of techs, it can be more system than you need. KeptField is the opposite: a few things done well, running within days.
The short answer
If you run a larger operation with dispatchers, call takers, memberships and marketing to manage, ServiceTitan is built for that. If you have 2 to 25 techs and mainly want jobs to go right the first time, KeptField is far simpler and has published, month-to-month pricing.
Side by side
| Topic | ServiceTitan | KeptField |
|---|---|---|
| Best for | Larger residential and commercial contractors that want one platform for the whole business. | Crews of 2 to 25 techs who want fewer missed details, early warnings for late jobs and honest customer texts. |
| How pricing works | Quote-based, priced per technician. Plans: Starter, Essentials and The Works. | Published prices by crew size, not per user. Texting packs are optional. |
| Price | Not published. Third-party estimates for 2026 put it around $245 to $500 per tech per month, plus a one-time onboarding fee. | $39/mo (up to 3 techs), $79/mo (up to 10 techs), $129/mo (up to 25 techs). Office logins included. |
| Contract | Third-party reports describe 12-month minimum contracts. Confirm with ServiceTitan. | 30 days free, then month to month. No contract. |
| Setup | Guided onboarding with a one-time fee. Third-party estimates put it around $5,000 to $15,000 for a shop with 5 to 15 techs. | We load your customer spreadsheet and help add site notes. Most crews can start within a few days. |
| Invoices, payments, accounting | Built in, with accounting connections. | Not included. Keep the tools you use now. |
| Example: 5 techs | Ask for a quote. At third-party estimates, roughly $1,225 to $2,500 a month before onboarding. | $139/mo: Shop plan ($79) plus 3,000 texts ($60) for about 20 jobs a day. |
ServiceTitan facts checked October 1, 2026. Sources: ServiceTitan pricing page, Third-party 2026 cost estimate (ToolEdUp Pro). Prices change, so check their site before deciding. ServiceTitan is a trademark of its owner; KeptField isn’t affiliated with or endorsed by ServiceTitan.
Which one fits you
Choose ServiceTitan if
- You have 20 or more techs, dispatchers and call takers.
- You need pricebooks, memberships, marketing attribution and detailed reporting.
- You have someone who can own setting up and running the system.
Choose KeptField if
- You have 2 to 25 techs and want something running this week, not next quarter.
- Your main problem is jobs that need a second trip and customers left waiting.
- You want a published price and no long contract.
- You already have invoicing and accounting you’re happy with.
What KeptField does differently
Required checks before the trip
Important site notes, like a ladder or an approved part, must be ticked off before the tech can tap “On my way.” See site notes and required checks.
Late jobs flagged early
The office is warned when a job is about to miss its window, with a free nearby tech suggested and a text to the customer in one click. See late job alerts.
One price for the crew
Plans are priced by crew size, not per user, so adding an office person or a tech doesn’t change your bill until you outgrow the plan.
Small on purpose
No invoicing, payments or accounting. Fewer screens for techs, less to set up, and it works next to the money tools you already use.
Common questions
Is ServiceTitan worth it for a small shop?
It can be if you’re growing fast and need its call center, pricebook, membership and marketing tools. Many smaller shops find it’s more than they need and more than they want to pay. It depends on how you run your business.
Where do the ServiceTitan price estimates come from?
ServiceTitan doesn’t publish prices. The ranges on this page come from a third-party estimate published in 2026 and are only a rough guide. Ask ServiceTitan for a real quote.
Can KeptField grow with us?
Plans go up to 25 techs with unlimited office logins. If you grow well past that, a bigger platform may suit you better, and we’d rather tell you so.
How do I switch to KeptField?
Send us a spreadsheet of your customers. We load it, help add site notes, and you can run KeptField next to your current system during the free trial.
Other comparisons
- ComparisonKeptField vs JobberAn honest comparison of KeptField and Jobber for service businesses with 2 to 25 techs: pricing, features, and when Jobber is the better choice.
- ComparisonKeptField vs Housecall ProKeptField vs Housecall Pro for small service crews: pricing, checklists, customer texts, and an honest look at when Housecall Pro is the better choice.
See if KeptField fits in two minutes
Watch one job go from the first phone call to the five-star reply, then decide.